Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We can accept most credit cards as well as payment using paypal.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
All orders are shipped using Royal Mail 24/48 and International tracked services
If you are not in to receive your parcel, Royal Mail will leave a card so you can arrange to pick up from your nearest depot or arrange to pick it up at your local post office
The Double Box service means that the shoebox is packaged inside a dual layer cardboard box for added protection. Please add this to your order if required.
We will email you when your order has been dispatched.
Main Source will normally deliver your order within 1 to 3 days.
International orders please allow 7-10 working days before contacting us
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
If we special order an item in for you, we cannot offer refunds on these products only exchange or credit note.
All orders are vat inclusive currently charged at 20%
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We can offer refunds on goods returned to us with a valid Autorisation Number within 7 days of delivery.
If you want to return an item for a refund, there will be an additional cost of £5.00 in the UK, and a repeat of the original shipping cost for European/Worldwide customers. This is to cover our delivery costs.
Once an item has been received back to us, it can take upto 28 days to process the refund